Get in Touch
Contact Details
Hours & Phone
Mon - Fri: 9am - 7pm
Text: (530) 309-6193
Location
CoralHub HQ
United States
Send us a Message
Got a specific question about your order or a product? Fill out the form below and our team will get back to you.
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Frequently Asked Questions
Do you ship live phytoplankton specifically?
Yes! Our phytoplankton is cultured fresh and shipped live. We use insulated packaging and express shipping options to ensure it arrives alive and ready to boost your reef's ecosystem.
How long does shipping take?
We ship orders Monday through Wednesday to avoid weekend delays. Most orders arrive within 2-3 business days. You'll receive a tracking number as soon as your package hits the mail stream.
What is your DOA (Dead on Arrival) policy?
We guarantee live arrival on all shipments. If your order arrives damaged or dead, please send us a photo of the unopened bag within 2 hours of delivery, and we will issue a full refund or replacement.
